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Putting customer satisfaction at the heart of our journey

March 26, 2026

At Lubmarine, our customers’ satisfaction is not just a metric—it’s the foundation of everything we do. Every two years, we take part in the global TotalEnergies B2B Customer Satisfaction Survey, conducted by Kantar. The latest results, shared at the end of 2025 are a testament to the trust you place in us and the standards we strive to uphold every day. What you value most The study highlighted the strengths you recognize in us: 70% of you rated our overall performance as Excellent or Very Good. Our Net Promoter Score (NPS) has risen to +27, a clear evidence of your trust and loyalty. 83% of...

Total Lubmarine provides Sulphur Cap 2020 advice at SMM18

September 24, 2018

The first week of September saw 50,000 visitors from around the world descend on Hamburg, Germany for SMM, a huge maritime tradeshow featuring...

Our People Services

Total Lubmarine showcasing lubricants for the power plant sector

September 20, 2018

With the power plant market an important sector for Total Lubmarine, the CARILEC Engineers Conference & Exhibition is a useful event to meet...

Community

Student maritime-eco competition for future vessel designs

September 17, 2018

28 student teams from 15 countries competed in St Tropez, France this September to design, build and pilot the most energy efficient boat...

Community Our People Services

Supporting Flumar Brazil across North and South America

August 23, 2018

“Complex” is a word often used to describe shipping operations. Total Lubmarine customer, Flumar Brazil, part of the Odjfell Group, runs extremely complex...

Chemistry Community

Supporting Total’s sustainability drive through biolubricants

August 21, 2018

This summer sees the transformation of Total’s La Mède refinery in France into a world-class biorefinery, capable of producing 500,000 tons of hydrotreated...

Community

Total Lubmarine supporting LNG growth

August 17, 2018

Following its acquisition of Engie’s upstream LNG assets, the Total Group is now the second-largest player in the liquefied natural gas (LNG) market...

Chemistry Community

TMFGS continues to support development of LNG in Singapore

July 16, 2018

Total Marine Fuels Global Solutions (TMFGS) and Pavilion Gas have recently signed Heads of Agreement to jointly develop a Liquefied Natural Gas (LNG)...

Our People

Total Lubmarine Wins Tender for COSCO Vessels

July 11, 2018

Total Lubmarine has recently won the latest tender from COSCO to lubricate for 4 Very Large Bulk Carriers (VLBC). The vessels will be...

Our People Services

Continuing Our Commitment to Customer Service

July 01, 2018

At Total Lubmarine, customer-centricity is at the heart of everything we do. Whether it is delivering innovative products, providing useful solutions and services...

Our People

#ShapeTheWorld Portrait - Meet Peony Tse, Asia-Pacific Senior Marketer

September 08, 2020

Continuing the theme of International Women in Engineering, #ShapeTheWorld, we are proud to showcase women engineers who are helping to shape our business...