Contact us

Lubmarine team is at your disposal for any of your queries. To ensure we can respond as efficiently as possible, please complete this form to help us with your enquiry. A dedicated Lubmarine team in your country will revert to you once your request is received.

Our offices

Our customers are assigned a dedicated team that provides a tailored experience at any time of the journey, from the order and delivery stage to the technical expertise and support.

Contact information

Europe

Belgium

TotalEnergies Marketing Belgium S.A.- Lubmarine Office

Bombardemenstraat 15
9940Ertvelde
Belgium

Phone: +32 9 341 16 92

Denmark

TotalEnergies Marketing Denmark A/S – Lubmarine Nordics

Amerika Plads 29, 4th floor
2100Copenhagen
Denmark

Phone: +45 8853 3010

France

TotalEnergies Lubrifiants - Direction Lubmarine

562, Avenue du Parc de l'Île
92029Nanterre Cedex
France

Germany

TotalEnergies Marketing Deutschland GmbH - Lubmarine Office

Kleine Reichenstraße 1
20457Hamburg
Germany

Phone: +49 40 30 97 30 0

Greece

TotalEnergies Marketing Hellas S.A. - Lubmarine Office

74-76 Voriou Ipirou & Konitsis str.
15125Maroussi - Athens
Greece

Phone: +30 210 56 18 111

Fax: +30 210 56 18 778

Italy

TotalEnergies Marketing Italia SPA - Lubmarine Office

Via Rombon 11
20134MilanoAG
Italy

Phone: +39 02 54 06 81

Fax: +39 02 540 68 517

Kazakhstan

TotalEnergies Marketing Kazakhstan LLP

Kunaeva Road 77, BC "Park View Office Tower"
050000, Almaty
Almaty
Kazakhstan

Phone: +7 727 321 05 10

Türkiye

TotalEnergies Turkey Pazarlama A.Ş

Saray Mh. Dr. Adnan Büyükdeniz Cd. No:2
Akkom Ofis Park 3. Blok Kelif Plaza Kat:3
34768Ümraniye/İstanbul
Türkiye

Phone: +90 216 636 92 00

Fax: +90 216 692 13 53

United Arab Emirates

TOTAL MARKETING MIDDLE EAST FZE - LUBMARINE OFFICE

Office 3901, 39th Floor, Ubora Commercial Tower Business Bay, Al Abraj Street
Dubai
United Arab Emirates

Phone: +971 04 70 95 000

Fax: +971 4 35 19 520

Asia-Pacific

China

TotalEnergies Lubmarine Shanghai Co. Limited

Room 3707- Raffles City 268
Middle Xizang Road
Pudong Xinqu
Shanghai Shi, 200001
China

Phone: +86 21 5058 06 29

Fax: +86 21 5058 01 66

Hong Kong SAR China

TotalEnergies Lubmarine Hong Kong Limited

30/F, Cambridge House Taikoo Place
Hong Kong Island
Hong Kong SAR China

Phone: +85225201511

Fax: + 85228660466

Philippines

Total (Philippines) Corporation - Marine Departement

7TH Floor 11th Corporate Center, 11th Street Bonifacio Global City
Taguig City
1201Metro Manila
Philippines

Phone: +63 2 849 09 43

Fax: +63 2 856 67 18

Singapore

TotalEnergies Marketing Asia-Pacific Middle East Pte. Ltd. Marine Lubricants Dpt

2 Tuas South Avenue 14
Singapore636976
Singapore

Phone: +65 6715 3906

Fax: +65 6715 3830

South Korea

TotalEnergies Lubricants Hong Kong Limited - Korea Branch

9F K-Twin Towers B
50 Jongro 1-gil Jongro-gu
Jongno-gu
Seoul
03142
South Korea

Phone: +82 2 737 5051

Fax: +82 2 737 9908

Taiwan

TotalEnergies Lubmarine Hong Kong Limited - Taiwan Branch

9F, no. 178, Sec. 3, Minquan East Road
Songshan District, Taipei City10542
Taiwan

Phone: + 886 2 2545 2568

Fax: + 886 2 2545 2578

Americas

Colombia

TotalEnergies Latin America – Lubmarine Liaison Office (Colombia)

Calle 113 #7-21 Torre A ; Oficina 713 o 705
Bogota, ATL
Colombia

Phone: +57 1 743 7950

United States

TotalEnergies Marketing USA Inc – Lubmarine US

5 North Stiles Street
Linden, NJ07036
United States

Phone: +1 908 374 5090

Fax: +1 908 862 4819

Our oil analysis laboratories

Our oil analysis laboratories monitor the health of your equipment. As soon as used oil samples are received, dedicated teams analyze and reference agaoinst both industry sandard values and our knowledge base expertise.

Please note that fuel samples are not analyzed in any of our laboratories and are therefore prohibited from dispatch by express courier.

For more information, read our section on Laboratory Services

Contact information

Europe, Africa and Baltic

Lubmarine Laboratory
Bombardementstraat 15
9940 Ertvelde
Belgium

Asia Pacific

Lubmarine Laboratory
1 Clementi Loop, #02-03
Singapore 129808
Singapore

China

Lubmarine Laboratory
Northside, 2/F, Building T52-3, No.1201
Gui Qiao Road
Pudong New District
Pudong Xinqu
Shanghai Shi, 201206
China

North America

Lubmarine Laboratory
725 Oakridge Drive
Romeoville, IL 60446
United States

Latin America

Lubmarine Laboratory
Zona Procesadora de Exportacion Albrook Buildins No. 6
Ancon
Panamá
Panama

For all packages sent from anywhere in Panama, it is important to indicate the following on the AWB for one of the couriers:

UPS ............ Duties & Taxes Paid Term, Free Domicile Term or F/D Term
DHL ............ Duties & Taxes Paid Term or DTP Term
FEDEX ....... Delivered Duty Paid Term or DDP Term (DDP: Door to Door –Taxes- Paid)

Customs processes for packages will be quick, as long as AWB is fulfilled with one of the above conditions and the correct information is displayed on the merchandise.

Please note that Pre-Paid (P/P) is incorrect. Please don’t forget to write in AWB description: NO COMMERCIAL VALUE and FLASH POINT >67.5°C as used oils are non-hazardous products

Panama laboratory will not pay any fees and samples will not be analyzed.