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Lubmarine team is at your disposal for any of your queries. To ensure we can respond as efficiently as possible, please complete this form to help us with your enquiry. A dedicated Lubmarine team in your country will revert to you once your request is received.

Our offices

Our customers are assigned a dedicated team that provides a tailored experience at any time of the journey, from the order and delivery stage to the technical expertise and support.

Contact information
 

Europe

Belgium
TotalEnergies Marketing Belgium S.A.- Lubmarine Office
Bombardemenstraat 15
B-9940 Ertvelde
Belgium
Phone:
+32 9 341 16 92
Denmark
TotalEnergies Marketing Denmark A/S – Lubmarine Nordics
Amerika Plads 29, 4th floor
DK-2100 Copenhagen
Denmark
Phone:
+45 8853 3010
France
TotalEnergies Lubrifiants - Direction Lubmarine
562, Avenue du Parc de l'Île
92029 Nanterre Cedex
France
Germany
TotalEnergies Marketing Deutschland GmbH - Lubmarine Office
Kleine Reichenstraße 1
20457 Hamburg
Germany
Phone:
+49 40 30 97 30 0
Greece
TotalEnergies Marketing Hellas S.A. - Lubmarine Office
74-76 Voriou Ipirou & Konitsis str.
15125 Maroussi - Athens
Greece
Phone:
+30 210 56 18 111
Fax:
+30 210 56 18 778
Italy
TotalEnergies Marketing Italia SPA - Lubmarine Office
Via Rombon 11
20134 Milano
Italy
Phone:
+39 02 54 06 81
Fax:
+39 02 540 68 517
Turkey
TotalEnergies Turkey Pazarlama A.Ş
Saray Mh. Dr. Adnan Büyükdeniz Cd. No:2
Akkom Ofis Park 3. Blok Kelif Plaza Kat:3 - Ümraniye
34768 Ümraniye - Istanbul
Turkey
Phone:
+90 216 636 92 00
Fax:
+90 216 692 13 53
United Arab Emirates
TOTAL MARKETING MIDDLE EAST FZE - LUBMARINE OFFICE
Office 3901, 39th Floor, Ubora Commercial Tower Business Bay, Al Abraj Street
52288 Dubai
United Arab Emirates
Phone:
+971 04 70 95 000
Fax:
+971 4 35 19 520
 

Asia-Pacific

China
TotalEnergies Lubmarine Shanghai Co. Limited
Room 3707- Raffles City 268
Middle Xizang Road
20001 Shanghai
China
Phone:
+86 21 5058 06 29
Fax:
+86 21 5058 01 66
Hong Kong
TotalEnergies Lubmarine Hong Kong Limited
30/F, Cambridge House Taikoo Place
Quarry Bay
Hong Kong
Hong Kong
Phone:
+85225201511
Fax:
+ 85228660466
Philippines
Total (Philippines) Corporation - Marine Departement
7TH Floor 11th Corporate Center, 11th Street Bonifacio Global City
Taguig City 1201 Metro Manila
Philippines
Phone:
+63 2 849 09 43
Fax:
+63 2 856 67 18
Singapore
TotalEnergies Marketing Asia-Pacific Middle East Pte. Ltd. Marine Lubricants Dpt
2 Tuas South Avenue 14
636976 Singapore
Singapore
Phone:
+65 6715 3906
Fax:
+65 6715 3830
South Korea
TotalEnergies Lubricants Hong Kong Limited - Korea Branch
9F K-Twin Towers B
50 Jongro 1-gil Jongro-gu
03142 Seoul
South Korea
Phone:
+82 2 737 5051
Fax:
+82 2 737 9908
Taiwan
TotalEnergies Lubmarine Hong Kong Limited - Taiwan Branch
9F, no. 178, Sec. 3, Minquan East Road
Songshan District
10542 Taipei City
Taiwan
Phone:
+ 886 2 2545 2568
Fax:
+ 886 2 2545 2578
 

Americas

Colombia
TotalEnergies Latin America – Lubmarine Liaison Office (Colombia)
Calle 113 #7-21 Torre A ; Oficina 713 o 705
110221 Bogota
Colombia
Phone:
+57 1 743 7950
United States
TotalEnergies Marketing USA Inc – Lubmarine US
5 North Stiles Street
NJ-07036-0001 Linden
United States
Phone:
+1 908 374 5090
Fax:
+1 908 862 4819

Our oil analysis laboratories

Our oil analysis laboratories monitor the health of your equipment. As soon as used oil samples are received, dedicated teams analyze and reference agaoinst both industry sandard values and our knowledge base expertise.

Please note that fuel samples are not analyzed in any of our laboratories and are therefore prohibited from dispatch by express courier.

For more information, read our section on Laboratory Services

Contact information
Europe, Africa and Baltic
Lubmarine Laboratory Bombardementstraat 15 B-9940 Ertvelde BELGIUM
Asia Pacific
Lubmarine Laboratory 1 Clementi Loop, #02-03 Singapore 129808 SINGAPORE
China
Lubmarine Laboratory Northside, 2/F, Building T52-3, No.1201 Gui Qiao Road - Pudong New District Shanghai 201206 CHINA
North America
Lubmarine Laboratory 725 Oakridge Drive Romeoville IL 60446, UNITED STATES OF AMERICA
Latin America
Lubmarine Laboratory Zona Procesadora de Exportacion Albrook Buildins No. 6, Ancon Panama REPUBLIC OF PANAMA

For all packages sent from anywhere in Panama, it is important to indicate the following on the AWB for one of the couriers:

UPS ............ Duties & Taxes Paid Term, Free Domicile Term or F/D Term
DHL ............ Duties & Taxes Paid Term or DTP Term
FEDEX ....... Delivered Duty Paid Term or DDP Term (DDP: Door to Door –Taxes- Paid)

Customs processes for packages will be quick, as long as AWB is fulfilled with one of the above conditions and the correct information is displayed on the merchandise.

Please note that Pre-Paid (P/P) is incorrect. Please don’t forget to write in AWB description: NO COMMERCIAL VALUE and FLASH POINT >67.5°C as used oils are non-hazardous products

Panama laboratory will not pay any fees and samples will not be analyzed.